Frequently Asked Questions

Below you can check our FAQ section. If you have a question that isn’t answered here, please get in touch with us and we will do our best to help.

Question How do I get my product once I have purchased it?
AnswerYou can download our product after downloading the file on the link https://eastgraphic.com/my-account/downloads and there is a file containing our product dropbox link.
Question How to use our product
AnswerOur products can be edited with Adobe Photoshop and there is a tutorial file if you are still having trouble using our product.
Question How to payment?
Answer

  • Payment can be via credit or debit card and also using PayPal.
  • If you use credit or debit card non PayPal, the product purchased will be converted to the rupiah exchange rate at that time, but will not change the USD price of the product that has been set. So don’t worry because the rupiah value display is only a display, it doesn’t change anything.
  • You can use paypal for payment, or you can use debit or credit that you already have on your paypal account.

Question Is it possible to resell the design assets that have been purchased?
AnswerDesign assets that have been purchased cannot be resold or distributed to any party, even though the design assets have been modified or manipulated. More on our license page.
Question Can I use purchased design assets for commercial purposes?
AnswerYou can use the design assets that you have purchased for personal or commercial work purposes. You can use it as much as you want.